Wealth Advisory & Trust Services
Wealth
Tier 2ActiveReturned with challenge
Description
Advisory servicing, trades via WealthDesk, and trust disbursements for the wealth arm (~$6B AUM).
External-harm rationale
Trade and disbursement delays create client harm and fiduciary exposure, bounded by modest volumes and manual fallback for urgent items.
Ownership
Owning team
Contact Center
Accountable executive
James Whitfield — Chief Financial Officer
Created by
Priya Raman (1st Line)
Last assessed
2025 cycle
Deep-dive scope
Not in scope
Taxonomy mappings
Organization
Advisory
Product
Investment Advisory
Process
Account Servicing
Risk type
—