Statement Generation & Delivery
Servicing
Tier 2ActiveApproved — authoritative
Description
Monthly statement production, regulatory notices, and e-delivery/print fulfilment via DocuVault and ChequePrint.
External-harm rationale
Delayed statements create regulatory notice-period risk and complaint volume over weeks; no immediate funds impact.
Ownership
Owning team
Application Support
Accountable executive
Elena Vasquez — Chief Operating Officer
Created by
Priya Raman (1st Line)
Last assessed
2026 cycle
Deep-dive scope
Not in scope
Taxonomy mappings
Organization
Application Services
Product
Checking Accounts
Process
Statement & Reporting
Risk type
—