Fraud Detection & Interdiction
Risk operations
Tier 2ActiveApproved — authoritative
Description
Real-time fraud scoring of card and digital transactions (FraudShield), case investigation, and customer notification.
External-harm rationale
Scoring outage forces a choice between blocking legitimate transactions and accepting elevated fraud losses; harm is financial and reputational rather than access-to-funds.
Ownership
Owning team
Fraud Operations
Accountable executive
Elena Vasquez — Chief Operating Officer
Created by
Priya Raman (1st Line)
Last assessed
2026 cycle
Deep-dive scope
Not in scope
Taxonomy mappings
Organization
Fraud Operations
Product
Card Payments
Process
Fraud Monitoring
Risk type
External Fraud